"We booked our stay here on a bit of a whim and as soon as we walked into the room wished we had booked longer than 1 night! The room was absolutely stunning and so much more impressive than it looked in the photos, the bathroom had a lovely spa bath. Location was very central and it was a lovely spot to explore the strip on foot and grab a meal at one of the many restaurants nearby. Staff were extremely helpful in assiting us to book a limo service to the ferry terminal on our departure & catching the coach on arrival at the terminal was also very easy."

"There was fan noise that ran all night that we couldn't seem to turn off and therefore unfortunately interupted our sleep."

"The location, the breakfast buffet, and the thoughtful staff at the elevator and those in charge of servicing the guest room."

"Quite on the pricey side. We were expecting to be given welcome fruits and nibbles as well in the second night since we booked for 3 days and 2 nights. I would also like to suggest more varieties of dimsum in the dimsum cart of Churchill's table."

"Beautiful hotel with great rooms and a fantastic view. However, it's unimaginable for a hotel of this caliber that you have to wait half an hour at breakfast just to be seated—despite plenty of empty space in the dining room. It seems like a rigid (and stupid) policy to make guests wait unnecessarily, which isn't fun when you're simply craving a quick coffee at 8:30 a.m."

"Beautiful hotel with great rooms and a fantastic view. However, it's unimaginable for a hotel of this caliber that you have to wait half an hour at breakfast just to be seated—despite plenty of empty space in the dining room. It seems like a rigid (and stupid) policy to make guests wait unnecessarily, which isn't fun when you're simply craving a quick coffee at 8:30 a.m."

"Fantastic hotel with great and clean rooms. the customer experience was clearly prioritised Great location"

"The staff reception were very busy and while courteous their body language was cold and impersonal"

"We are staying at this hotel for 3 nights. The hotel is so beautiful, the room is so spacious & staffs at all departments are so cheerful, helpful & polite. Conrad Macau has all the facilities like: swimming pools, proper gym, sauna & also steam &, dry sauna. Especially thanks to the lady, Langma who is working at the Health club. She's so kind & warming. Definitely we'll come back to stay at your hotel in the near future. Highly recommended 👌"

"Everything is exceptional. Nothing to complain about"

"Room is very spacious. Large queen size beds with many pillows to choose from. Double wash basins and strong shower head in the toilet. Thick towels, very clean housekeeping. Good toiletries provided in the toilet. Welcome gift was a bonus. The reception and concierge staff were all very helpful and polite.This was my 3rd stay in Conrad and it has not disappointed me with it's high quality service"

"The air conditioning was a little inconsistent. Sometimes in the middle of the night, the air conditioner will turn warm and then cold again on it's own"

"The room size is big and we got amazing eiffel tower view. The staff has excellent service, they were very helpful, they paid attention very detail, but the level of service provided and helpfulness goes beyond anything that I have experienced it’s even better than some of the five star hotels that I’ve been. Thank you to Ms Anna at the Concierge hotel very patient and good explaining about Macao and recommend to us what to do and food must try at Macao."

"Nothing"

"The hotel is grand and beautiful. Room is big and clean. And the staffs are friendly and helpful. We have a great night there."

"Overall we felt satisfy. The only regret was our stay are too short."

"The staff were excellent at every point you encountered them. E.g. Eve, at reception, overheard us talking about our next destination and offered us recommendations on transport. The man at the lift lobby spotted we were checking out and guided us to the express check out. The room was spacious. There were nice touches everywhere e.g. the nespresso in the room included some decaf selection, the gym had infused water and washed apples, they put chocolates in our room in the evening with a handwritten note. In terms of location, this is perfect for the casino/resort side of Macao, with shuttle buses to and from other parts of Cotai and the various transport points in and out of Macao."

"For the price I would have expected breakfast to be included. And there was a long line to get a table. But overall, I would definitely consider staying again if visiting Cotai."

"Friendly and attentive staff. Breakfast and afternoon tea at Churchill was a luxurious affair. Lift attendant was very welcoming and helpful!"

"Aucun."