Apartmanházak Ruandában

"Alapvetően tiszta, rendezett apartman egy rendkívül kedves szállásadóval."

A szárító tiszta rozsda volt, nem tudtam, vagyis nem akartam arra kiteregetni. Egyetlen éles kést sem találtunk, amivel a pékárut elvághattuk volna. A konyhai/nappali rész tele volt szúnyogokkal kora este, amikor megérkeztünk, így, aludni ott nem tudtunk (de az alvás a régi hűtő folyamatosan búgó hangjától is lehetetlen lett volna.) Úgy gondolom, hogy az apartman árához képest ezek olyan apró dolgok, amikre lehetne figyelni.

"Mooi en fijn gezellig huisje. Fijne locatie. Heel vriendelijke mensen. Ook fijn dat ze vragen of alles naar wens was, zeer gastvriendelijk. Heel mooie omgeving. Alles bij de hand, bakker, supermarkt, restaurant We hebben genoten."

Aucun.

"A szállás és környezete lenyűgöző! Gyönyörű helyen, magasan a hegyekben helyezkedik el. A házigazda, Mili nagyon kedves, segítőkész. Az apartman nagyon jól felszerelt, minden minőségi, tiszta, az ágyak kényelmesek. Sípálya pár perc autóval és túrázáshoz is kiváló kiindulópont. Ide nyáron is el kell jönni!"

Aucun.

"Тихо и спокойно място перфектно за семейство с деца. Ще се върнем пак с удоволствие"

Aucun.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"Peaceful, tranquil and only a few minutes walk from one of the world's best beaches. If you're looking at getting back to nature then this is the place."

Aucun.

"The host was lovely and made sure my family and I had all that we needed. She went all out and hooked us up with amazing tour guides"

There was nothing I didn't like. I enjoyed my stay and would 100% recommend

"Really comfy, tidy, well equipped place. The hosts were very friendly, they even contacted us with a neighbor of them who gave us a (paid) tour to different destinations. The supermarket around the corner was very handy, it helped us reducing costs during the trip. On the other hand, we used public transportation, but I would suggest to rent a car if you are a group of 3 or 4. We had a really good stay, so we highly recommend Casa Chiquito :)"

Nothing, everything was fine. Just for the sake of continuous improvement, it’d be good if the draining of the shower could be improved but I can imagine it is significant work (it is certainly not critical at all, though).

"Roomy and cozy place, well equipped, great location"

Aucun.

"acceuille super sympa, endroit vraiment magnifique et tranquille"

Le bungalow est très simple et très agréable mais mériterait d'être un peu mieux équipé en rangement..

"Roomy and cozy place, well equipped, great location"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.